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CRW-Airsoft UK


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Incase you didn't know, CRW-Airsoft UK, who market themselves as a UK retailer of Chinese Airsoft gear are not a UK company. They are a Chinese company with a UK E-mail address, which by the way if you try to contact, your E-mail will bounce.

 

I ordered from them over a week ago and apart from them thanking me for paying them I have had no further contact from them regarding the state of my order re: tracking number, aproximate delivary time / date. I have e-mailed asking for this information and am still waiting for a reply from them.

 

Has anyone else orderd from them ? If so has your order arrived ?

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It is a UK company, and the company director is a regular face at Electrowerkz (he was there last night too). He has only just returned from a business trip to China though, and has been overwhelmed with lots of shiny new stock and massive demand from the punters on-site. The poor guy's even been contacting me on days off to gain access to the on-site stock room!!

 

If he doesn't reply within the next 24 hours, i'll call him and bring this oversight to his attention. As far as i know, he has been efficient and reliable in his dealings with customers at our site, and has a good reputation as a result.

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Thank you for your response, I hope that this will be cleared up as it is not my intention to rubbish a company that supposadly has a good reputation. although I'm a little puzzled at the £18 UK delivary charges and the 1-2 week delivary time, as this suggests overseas.

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ive ordered from CRW with no problems.

i would recomend them for HK products as the prices are good

 

sure delivery is 1-2 weeks but considering its coming in from china and

you're missing the customs nightmare you get when importing personally (try 5-8 weeks delivery) the value is pretty good.

 

as i said ive had nothing but good service from them and will be using them again.

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Quick update, coming up to the three week mark now and apart from two PM's asking me for my order number, which I responded too. I have heard nothing from CRW.

 

I was hopful after recieving the first pm but after repling with the requested information heard nothing until I followed it up with a pm of my own. This was replied too, asking for the same information again, which again I provided but I have heard nothing since then.

 

This is not good.

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a friend and i both got a set of MC through these guys as we thought they were based in england, apparently he works from here but all the gear comes via the far east, :blink:

 

we did get our gear and its cool, however we did also have to wait almost 3 weeks, almost cancelled our order but the day we were about to do it parcel farce popped a lil card through the door saying although we were in, we had missed the delivery and would have to go fetch it, :angry:

 

the strange thing is im now having problems with WGC of all people, they are not responding to any emails, and the money i have sent via paypal is still in the paypal ac. wont be ordering from them again

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