FlashBulb Posted May 2, 2008 Report Share Posted May 2, 2008 I paid for a order I placed with UNCompany via PayPal after recieving the final quote. I've done this before, but this time I never recieved a payment conformation or shipping conformation yet and it's been 2-3 days already! Are they on holiday or something? Anyone know what's going on with them? I'm starting to freak! Link to post Share on other sites
chris u'5 Posted May 2, 2008 Report Share Posted May 2, 2008 They don't appear to be on holiday as I've been speaking with their tech dept over the past few days. Definitely email them with your order no. and details. Did you receive an automatic message reply just after you placed your order? If so, everything should be fine. They can be a bit slow sometimes and need a rocket up their *albartroth*! Link to post Share on other sites
FlashBulb Posted May 2, 2008 Author Report Share Posted May 2, 2008 Yeah, I got the e-mail right after order request submission... I guess I'll give it another day or two... Link to post Share on other sites
chris u'5 Posted May 2, 2008 Report Share Posted May 2, 2008 Don't wait, email them now. Use the 'Contact' tab at the the top of their homepage and let them know you're ######. Link to post Share on other sites
FlashBulb Posted May 3, 2008 Author Report Share Posted May 3, 2008 Well, I sent them an email... and I forgot to include the PayPal Trasaction ID#. I guess it will be another business day of waiting... Link to post Share on other sites
chris u'5 Posted May 3, 2008 Report Share Posted May 3, 2008 Don't worry about that, your name or email should really be enough. They can be a bit slow with the payment confirmations and shipping details. It happens to me quite often and actually happened again just last week. Obviously its the weekend now which could slow things up for you more. Link to post Share on other sites
FlashBulb Posted May 4, 2008 Author Report Share Posted May 4, 2008 I'm still awaiting a reply... I contacted them with the little contact box on their website... I hate this nervous feeling... Link to post Share on other sites
FlashBulb Posted May 5, 2008 Author Report Share Posted May 5, 2008 Awsome, they confirmed my payment! Now I'm just waiting on shipping. Link to post Share on other sites
chris u'5 Posted May 5, 2008 Report Share Posted May 5, 2008 Glad you got it sorted. They sometimes take a few days to get the shipping details to you though. Link to post Share on other sites
Recommended Posts
Archived
This topic is now archived and is closed to further replies.