jond36 Posted September 4, 2009 Report Share Posted September 4, 2009 Ordered a Metal Body on 09/22 and was shipped out on 09/31. I still await my prize. Link to post Share on other sites
gerrysnaps Posted September 5, 2009 Report Share Posted September 5, 2009 You mean 08/22 and 08/31? Again I find myself needing to order from Ebairsoft. I made a couple of orders and noted even more improvement in the ordering process. Integration with Paypal is tighter, automated emails fly faster. But really the proof of consistency in their improvement is going to be the next steps of order fulfillment. Here we go again! Link to post Share on other sites
mrcheetos Posted September 5, 2009 Report Share Posted September 5, 2009 I got everything except my charger today. (Comtac Replicas, Suppressor, IBH, BB's) It left Hong Kong on the 30th of august and enterted washington on the 2nd of September, and was delivered to me on the 5th of Septembert. 6 days later. Link to post Share on other sites
tom lawson Posted September 5, 2009 Report Share Posted September 5, 2009 Whats a reasonable amount of time to wait whilst an order is being 'Processed'? About a week on average? Link to post Share on other sites
Sithlord Posted September 6, 2009 Report Share Posted September 6, 2009 recieved my battery today, stll no charger, and no "sorry for the screw up" extra battery. oh and no replacement for the broken peq, oh and no ris panels. emailed jackass, he seems upset and wants to know how many packages i recieved, I said one and he never replied. I will be escalating my dispute to a claim now. Link to post Share on other sites
LordElpus Posted September 6, 2009 Report Share Posted September 6, 2009 Whats a reasonable amount of time to wait whilst an order is being 'Processed'? About a week on average? the typical for me is 10-12 days to dispatch 2-3 days to be delivered. Link to post Share on other sites
stewpidbear Posted September 7, 2009 Report Share Posted September 7, 2009 Finally got my PDW, and as I had to wait an extra week because of cock up was sent the engraved version with some extra free goodies. Fair do's to Paul sorted out the problem and was as good as his word and went a long way in customer satisfaction (unlike RW). Service has improved, but if there are any problems contact Paul directly and it will get sorted out. Thumbs up from me. Link to post Share on other sites
tomster Posted September 7, 2009 Report Share Posted September 7, 2009 Problem is that he can't be reached directly with "Jesse" intercepting his emails. Link to post Share on other sites
stewpidbear Posted September 7, 2009 Report Share Posted September 7, 2009 I used the email address listed on the first page of this topic and got straight through. I was also polite and friendly and had the same in reply. Link to post Share on other sites
trip Posted September 7, 2009 Report Share Posted September 7, 2009 Got a front end kit and the gas tube was missing, they promised to send a new one and after 9 weeks of email tennis still no Gas tube, shocking customer service. Link to post Share on other sites
Skarclaw Posted September 7, 2009 Report Share Posted September 7, 2009 ordered 3 smallish bits (rails, sling and light) so I'll see how this goes. Link to post Share on other sites
pacino Posted September 7, 2009 Report Share Posted September 7, 2009 Having dramas with a soft shell jacket I ordered (wrong colour sent)....communicating with Jesse but so far got a dud tracking number. Think they are trying to make good but we'll see. Link to post Share on other sites
tom lawson Posted September 7, 2009 Report Share Posted September 7, 2009 Whats a reasonable amount of time to wait whilst an order is being 'Processed'? About a week on average? And 12 hours after posting that the status updated to 'Shipped'! Link to post Share on other sites
maverick343432 Posted September 8, 2009 Report Share Posted September 8, 2009 Well my order just arrived. Sent payment on the 29th and arrived on the 8th. With a bank holiday and a sunday in there 8 days isn't bad. Quite funny they marked a $50 jacket as used nylon Link to post Share on other sites
tomster Posted September 8, 2009 Report Share Posted September 8, 2009 Still no sign of the missing stickers they supposedly sent out. Basically they did not deliver what I paid for. Stay clear of this shop! Link to post Share on other sites
Dickens Posted September 14, 2009 Report Share Posted September 14, 2009 Well im doing well with ebanned. I ordered a Dboys SCAR and some half skull scarf/face wrap from them last Sunday night (06/09/09) and they turn up today (14/09/09) thats less than 8 days to my door! I cant fault them sorry Link to post Share on other sites
somegirls Posted September 14, 2009 Report Share Posted September 14, 2009 "Date Ordered: Friday 04 September, 2009" "hi, your Order have been sent on (14th SEP,09" God, what a joke, 10 days for putting one piece of plastic into an envelope..... Link to post Share on other sites
jdizzle921 Posted September 14, 2009 Report Share Posted September 14, 2009 I had to cancel my most recent order after "Jesse" deliberately lied to me and gave me another of the fake tracking numbers that they're famous for. Link to post Share on other sites
somegirls Posted September 15, 2009 Report Share Posted September 15, 2009 LOL, so this was my mail: > 10 days??? > > You guys are a joke, when I order from redwolf I'd already have it! > > I will buy from airsoftpark in the future, they also offer free shipping and don't take 10 days... and that was the reply: Destination - Germany The item (RB005968604HK) is being processed for departure from Hong Kong as of 12-Sep-2009 you will receive it several days later cordially, Jesse^_^ So obviously nothing has changed, sad.. Link to post Share on other sites
caaw Posted September 15, 2009 Report Share Posted September 15, 2009 Got to love the jessie replys when asked when will my order be shipped get told order will be dispatched soon. 10 freakin days and i get told soon, i know patience is virtue and i swore id never order from them again, but i could not find h hop nobs any where else. Id rather have the option to pay postage costs and get my items in a timely manner. Link to post Share on other sites
Moofner Posted September 15, 2009 Report Share Posted September 15, 2009 New to Airsoft and 25 minutes of reading later, I'm getting the message. Don't buy from EBairsoft.com Thanks for (HUGE) amount of warnings guys. Link to post Share on other sites
Dickens Posted September 15, 2009 Report Share Posted September 15, 2009 Im sorry but somegirls, you are blatently being rude in your emails to the guys at ebanned?? What was you thinking, that they were gonna rush your order out because you say '10 days??? You guys are a joke, when I order from redwolf I'd already have it! I will buy from airsoftpark in the future, they also offer free shipping and don't take 10 days...' I find that if your polite with them they get my stuff out really quick. I cant fault them i really cant.... Link to post Share on other sites
Skully Posted September 15, 2009 Report Share Posted September 15, 2009 New to Airsoft and 25 minutes of reading later, I'm getting the message. Don't buy from EBairsoft.com Thanks for (HUGE) amount of warnings guys. I think the consensus is more don't buy if you're in a hurry, not don't buy at all. Link to post Share on other sites
Hakkon Posted September 15, 2009 Report Share Posted September 15, 2009 Ordered a rail, foregrip, and trigger guard from them. Received the trigger guard and the foregrip, and a nice little letter saying that the rail was sent out in a different package. After e-mailing them, got an e-mail with a fake tracking number. E-mailed back and no-response. I feel bad as this is for a friends gun. I'd much rather pay $40 in shipping to not only get my parts on time, but actually get some decent customer service that most other companies offer. I guess eeb doesn't have to worry though. It seems that no matter how *suitcasey* their service is, people still keep going back and ordering from them. Link to post Share on other sites
tomster Posted September 15, 2009 Report Share Posted September 15, 2009 Im sorry but somegirls, you are blatently being rude in your emails to the guys at ebanned?? What was you thinking, that they were gonna rush your order out because you say '10 days??? You guys are a joke, when I order from redwolf I'd already have it! I will buy from airsoftpark in the future, they also offer free shipping and don't take 10 days...' I find that if your polite with them they get my stuff out really quick. I cant fault them i really cant.... Nah, I was always polite in my emails. "Jesse" still gave me fake trackingnumbers and also did not send the stickers, from my PEQ15, which I paid for and did not receive. Dickens, you were just lucky that you didn't get stiffed. Just put yourself in our shoes, we paid for the stuff that they never even sent out. Link to post Share on other sites
Recommended Posts
Archived
This topic is now archived and is closed to further replies.