HSOJGNILRAD Posted July 13, 2009 Report Share Posted July 13, 2009 (edited) I don't care where I bought the gun from, as far as I'm concerned if it comes in a brown box with WE on it and a poor exploded diagram sheet inside then it's a WE and I expect answers to my questions and replacement parts for free while under guarentee. I also would like an actual manual that I can read, the pdf file on your website won't open in Adobe Reader 9. I'm begining to agree with you Chris, paid hard cash and getting no support, in other words 'we've got your money, now p'iss off', poor after sales service = no future sales = you'll be looking for a new job soon wetti! I'm also hearing some rather disturbing news from retailers in the UK about the number of guns WETTI are trying to push on them as 'minimum orders'. And as for the US Army Rangers picking this up as a training weapon.....hmmm. You have to be kidding me! You guys are upset because you had to spend no more than $30 (at most) on a part to get your gun shooting good? Lets see you paid $400 on your rifle and maybe a additional $150 in parts that's probably over estimating also. I have V1 and didn't spend that much on parts. You have a grand total of $550 for your set up.......that's still cheaper than a WA. WA has more problems then AWSS has had and the parts a double the cost with NO CUSTOMER SERVICE. You guys are Jokes and need to go back to springer's. I spent $1500 on a PTW that after 4 months had a motor go out.....$250 for the damn thing. They wouldn't send me a free replacement one I had to buy it. You guys are so ungrateful. I have had more problems than anyone with my rifle and WETTI has helped anyway he could. Systema couldn't do that not even for a $1500 rifle. After all the issues my V1 has had it is the best shooting rifle in my armory...and you can ask anyone who has fired it. Edited July 13, 2009 by HSOJGNILRAD Quote Link to post Share on other sites
TDS Posted July 13, 2009 Report Share Posted July 13, 2009 After all the issues my V1 has had it is the best shooting rifle in my armory It would be nice if you transferred some of your experience over to the WE-wiki when you have the opportunity to. Quote Link to post Share on other sites
Philbucknall Posted July 13, 2009 Report Share Posted July 13, 2009 You have to be kidding me! You guys are upset because you had to spend no more than $30 (at most) on a part to get your gun shooting good? Lets see you paid $400 on your rifle and maybe a additional $150 in parts that's probably over estimating also. I have V1 and didn't spend that much on parts. You have a grand total of $550 for your set up.......that's still cheaper than a WA. WA has more problems then AWSS has had and the parts a double the cost with NO CUSTOMER SERVICE. You guys are Jokes and need to go back to springer's. I spent $1500 on a PTW that after 4 months had a motor go out.....$250 for the damn thing. They wouldn't send me a free replacement one I had to buy it. You guys are so ungrateful. I have had more problems than anyone with my rifle and WETTI has helped anyway he could. Systema couldn't do that not even for a $1500 rifle. After all the issues my V1 has had it is the best shooting rifle in my armory...and you can ask anyone who has fired it. I think you are being harsh there! just because it cost less doesn't mean that consumers should be grateful they "only" had to spend an additional $150 to get the damn thing working well. it SHOULD work immediately and every time. if you bought a cheap car you would still expect it to work like a car just without all the bells and whistles of a more expensive motor! you wouldn't think "oh hang on the engine doesn't work - i'll just buy another one" Also can everyone stop saying WETTI is the best thing since sliced bread? admittedly he has been very good and it highlights the absolutely ###### customer service of other airsoft manufacturers but it is no more or less than a manufacturer should do! we have come to accept rubbish service as the norm any other sector would not tolerate the ###### we put up with from the manufacturers! WETTI if you read this post, i am not attacking you I think you have done a stand up job on here listening to feedback and trying where possible to help out. All i am saying is that that is what a good retailer/manufacturer should be doing anyway. i hope you continue to do so and show the other companies out there that good customer service can go a long way. Quote Link to post Share on other sites
HSOJGNILRAD Posted July 13, 2009 Report Share Posted July 13, 2009 (edited) I think you are being harsh there! just because it cost less doesn't mean that consumers should be grateful they "only" had to spend an additional $150 to get the damn thing working well. it SHOULD work immediately and every time. if you bought a cheap car you would still expect it to work like a car just without all the bells and whistles of a more expensive motor! you wouldn't think "oh hang on the engine doesn't work - i'll just buy another one" Also can everyone stop saying WETTI is the best thing since sliced bread? admittedly he has been very good and it highlights the absolutely ###### customer service of other airsoft manufacturers but it is no more or less than a manufacturer should do! we have come to accept rubbish service as the norm any other sector would not tolerate the ###### we put up with from the manufacturers! WETTI if you read this post, i am not attacking you I think you have done a stand up job on here listening to feedback and trying where possible to help out. All i am saying is that that is what a good retailer/manufacturer should be doing anyway. i hope you continue to do so and show the other companies out there that good customer service can go a long way. Monkey I hear you. That might have been harsh but every time WETTI shows his face on this thread people try to murder him, It gets annoying. I'm not calling anyone cheap if they purchased a AWSS they spent good money. I'm just stating that every gun has issues and I cant think of one manufacturer that has gone to the customers and listened. That's why I put in example my PTW. I spent a grip load of money I really couldn't afford for a gun that had its issues. All guns have some issues even RS M4's have issues. PS. If I offended anyone please forgive me I have no key control. Please feel free to offend me. Mods please let them it will bring some humor to this thread...LOL Edited July 13, 2009 by HSOJGNILRAD Quote Link to post Share on other sites
Pantelis Posted July 13, 2009 Report Share Posted July 13, 2009 Guys, i just purchased a WE M16 Honk Kong ver, can you please tell me what the differences of this version? Quote Link to post Share on other sites
TrooperX Posted July 13, 2009 Report Share Posted July 13, 2009 WETTI if you read this post, i am not attacking you I think you have done a stand up job on here listening to feedback and trying where possible to help out. All i am saying is that that is what a good retailer/manufacturer should be doing anyway. i hope you continue to do so and show the other companies out there that good customer service can go a long way. If my bank or energy company provided me with excellent customer service I would say thanks. Just because they should be providing that sort of customer service we all know in this day and age most don't!! Where's the harm in showing a little appreciation anyway?! Quote Link to post Share on other sites
SirSavage Posted July 13, 2009 Report Share Posted July 13, 2009 OK, I have some questions and concerns that I don't believe have previously been answered or addressed and I really think they should be. What I'm referring to is the actual legality of importing the WETTI M4 variants into the United States. So far all that has been said on the subject can be brushed off as speculation and rumors. Reading the statements made by WETTI has shed more light on the situation but I am interested in what the actual facts of this situation are currently. I simply refuse to put my clients in a possible collision course with the laws by ruthlessly distributing products that are being scrutinized by the authorities. Has the WETTI AWSS M4 at this point been deemed to be a real firearm or otherwise illegal by US customs? I did not have any information for you at the time, while I was busy researching into the issue myself. What information do you currently have on this matter that you can share with all of us? THAT could very well put us (WE & WETTI) in the way of the laws, and THAT I cannot accept, period. It's good that you are looking out for your best interests as that is what you should be doing. I too am trying to do this, but without having any information to go on I don't really see how I can make the best decisions in this matter. Would I simply just take a customer's order & ship him products that I KNOW might get him in trouble with the laws of HIS land? NO, I simply couldn't bring myself to do that. Thats great. I'm glad that you are not personally importing items into a country that may or may not have been deemed said items illegal, but that hasn't stopped people from obtaining these same items elsewhere. The best thing to be done at this time would be for WETTI to release an official statement regarding this matter to inform the customers as best as possible. WETTI please understand I am not in any way trying to hurt your business or reputation. I am only trying to look out for myself and the sport of airsoft in my part of the world. I just do not want to be liable for illegally possessing or importing anything. Some if not all of you may think I am overreacting or being paranoid but until the facts are known can't be sure otherwise. A criminal record with a felony charge is not something I am looking forward to. SirSavage Quote Link to post Share on other sites
Philbucknall Posted July 13, 2009 Report Share Posted July 13, 2009 If my bank or energy company provided me with excellent customer service I would say thanks. Just because they should be providing that sort of customer service we all know in this day and age most don't!! Where's the harm in showing a little appreciation anyway?! Read what you have quoted again as I do believe I said I think WETTI has done a stand up job and that others could learn a lot from his example. That is showing appreciation. anyway we are digressing from the topic a tad! Quote Link to post Share on other sites
HSOJGNILRAD Posted July 13, 2009 Report Share Posted July 13, 2009 I talked to Lou over at airsoft123 and he said that the screw missing on the uni-directional valve assembly was a mistake and anyone who got one with out he will make it up to you....email him. Also the new shipment he got all have the locking screw. Quote Link to post Share on other sites
WETTI Posted July 13, 2009 Report Share Posted July 13, 2009 I'm sorry, but my Acrobat PDF reader (9) can't open the M4 manual (file called 9.pdf). Anyone else tried? Thanks. Sorry something is not working right on our download section... Please, for the time being download the manuals from the below links: WE AWSS M4-series manual WE AWSS SCAR manual WETTI Quote Link to post Share on other sites
WETTI Posted July 13, 2009 Report Share Posted July 13, 2009 I think you are being harsh there! just because it cost less doesn't mean that consumers should be grateful they "only" had to spend an additional $150 to get the damn thing working well. it SHOULD work immediately and every time. if you bought a cheap car you would still expect it to work like a car just without all the bells and whistles of a more expensive motor! you wouldn't think "oh hang on the engine doesn't work - i'll just buy another one" Also can everyone stop saying WETTI is the best thing since sliced bread? admittedly he has been very good and it highlights the absolutely ###### customer service of other airsoft manufacturers but it is no more or less than a manufacturer should do! we have come to accept rubbish service as the norm any other sector would not tolerate the ###### we put up with from the manufacturers! WETTI if you read this post, i am not attacking you I think you have done a stand up job on here listening to feedback and trying where possible to help out. All i am saying is that that is what a good retailer/manufacturer should be doing anyway. i hope you continue to do so and show the other companies out there that good customer service can go a long way. I couldn't agree with you more & I ask for nothing in return. I'm here as a service which I feel is necessary for any industry, no just airsoft. But now I'm starting to realize how difficult it can be and I can see the reason why no one else is doing it. Don't get me wrong though...I'll still be here long after I'm beaten into pulp by you guys. As they say: It's a dirty job & someone has to do it; why not me? Cheers always, WETTI Quote Link to post Share on other sites
Philbucknall Posted July 13, 2009 Report Share Posted July 13, 2009 and long may you stay WETTI! your contribution is appreciated and i wish some of the other companies would take a left out of your book! Quote Link to post Share on other sites
wraithxt1 Posted July 13, 2009 Report Share Posted July 13, 2009 Everyone has their issues with each different type of airsoft gun. The fact that WETTI is here to at least read and understand some of the issues and help out with questions is HUGE. Whether it SHOULD be done by everyone else or not is a moot point because WETTI IS THE ONLY ONE THAT DOES IT! Keep up the good work WETTI, I'll be picking up an MP5 from you when the time comes. Might I suggest working on a GBB P90 =P Quote Link to post Share on other sites
WETTI Posted July 13, 2009 Report Share Posted July 13, 2009 OK, I have some questions and concerns that I don't believe have previously been answered or addressed and I really think they should be. What I'm referring to is the actual legality of importing the WETTI M4 variants into the United States. So far all that has been said on the subject can be brushed off as speculation and rumors. Reading the statements made by WETTI has shed more light on the situation but I am interested in what the actual facts of this situation are currently. Has the WETTI AWSS M4 at this point been deemed to be a real firearm or otherwise illegal by US customs? What information do you currently have on this matter that you can share with all of us? It's good that you are looking out for your best interests as that is what you should be doing. I too am trying to do this, but without having any information to go on I don't really see how I can make the best decisions in this matter. Thats great. I'm glad that you are not personally importing items into a country that may or may not have been deemed said items illegal, but that hasn't stopped people from obtaining these same items elsewhere. The best thing to be done at this time would be for WETTI to release an official statement regarding this matter to inform the customers as best as possible. WETTI please understand I am not in any way trying to hurt your business or reputation. I am only trying to look out for myself and the sport of airsoft in my part of the world. I just do not want to be liable for illegally possessing or importing anything. Some if not all of you may think I am overreacting or being paranoid but until the facts are known can't be sure otherwise. A criminal record with a felony charge is not something I am looking forward to. SirSavage There's no statement that I can give at this time simply because of the 'lack of facts' from the official agencies!! My action is precautionary only at this time. Once I learn more & at the liberty to discuss it further in public, I will do so indeed. How I wish it's a simple 'YES' or 'NO' answer.... WETTI Quote Link to post Share on other sites
SirSavage Posted July 14, 2009 Report Share Posted July 14, 2009 There's no statement that I can give at this time simply because of the 'lack of facts' from the official agencies!! My action is precautionary only at this time. Once I learn more & at the liberty to discuss it further in public, I will do so indeed. How I wish it's a simple 'YES' or 'NO' answer.... WETTI Well WETTI, thanks for the reply. It's too bad you're in the dark on this as well. I look forward to any information you can share with us in the future. SirSavage Quote Link to post Share on other sites
vertex Posted July 14, 2009 Report Share Posted July 14, 2009 (edited) Has anyone that has ordered from Airsoft123 had any issues with the tracking number they provide? No matter what combination I use I can't get a valid hit when trying tro look it up through the HK post office site. (I believe someone mentioned having a similar issue) Edited July 14, 2009 by vertex Quote Link to post Share on other sites
rvp69 Posted July 14, 2009 Report Share Posted July 14, 2009 Has anyone that has ordered from Airsoft123 had any issues with the tracking number they provide? No matter what combination I use I can't get a valid hit when trying tro look it up through the HK post office site. (I believe someone mentioned having a similar issue) I have delt with airsoft 123 and they are excellent!! no probs with the tracking number,though it dose not show up straight away Quote Link to post Share on other sites
lukvdh Posted July 14, 2009 Report Share Posted July 14, 2009 I talked to Lou over at airsoft123 and he said that the screw missing on the uni-directional valve assembly was a mistake and anyone who got one with out he will make it up to you....email him. Also the new shipment he got all have the locking screw. Reminds me of "the good old days" when steel nozzles were shipped with an o-ring missing.... History repeats itself, even over here. Quote Link to post Share on other sites
rvp69 Posted July 14, 2009 Report Share Posted July 14, 2009 Reminds me of "the good old days" when steel nozzles were shipped with an o-ring missing.... History repeats itself, even over here. yes i had this problem but lou sorted me,and its all good Quote Link to post Share on other sites
renegadecow Posted July 14, 2009 Report Share Posted July 14, 2009 To the guys having problems with semi-auto, here's how it works on the WE and is surprisingly the same with WA/G&P/AGM which is to say the same with real AR15s. Some guys over the AGM thread kept on babbling about their hammer and sears not working like the real thing and so shouldn't be reviewed by the ATF . My drawings aren't exact, but the principle is. 1 Hammer at ready engaged on trigger sear, selector on "semi" 2 Trigger is pulled and hammer falls 3 Hammer pushed down all the way and engages with part #54 with trigger still depressed 4 Trigger is let go, part #54 releases hammer, trigger sear engages hammer Having no semi would mean that #54 isn't catching unto the hammer. Either the contact surface of the hammer or part #54 is to blame, you'd have to check for yourself. Quote Link to post Share on other sites
julietcharlie Posted July 14, 2009 Report Share Posted July 14, 2009 Great job RC, I got double firing issues lately I got to check my trigger group. Quote Link to post Share on other sites
rvp69 Posted July 14, 2009 Report Share Posted July 14, 2009 Guys, i just purchased a WE M16 Honk Kong ver, can you please tell me what the differences of this version? do you have m16 markings? Quote Link to post Share on other sites
Marky [UE] Posted July 14, 2009 Report Share Posted July 14, 2009 (edited) To the guys having problems with semi-auto, here's how it works on the WE and is surprisingly the same with WA/G&P/AGM which is to say the same with real AR15s. Some guys over the AGM thread kept on babbling about their hammer and sears not working like the real thing and so shouldn't be reviewed by the ATF . My drawings aren't exact, but the principle is. Having no semi would mean that #54 isn't catching unto the hammer. Either the contact surface of the hammer or part #54 is to blame, you'd have to check for yourself. Thank you very much for taking the time to put this together it has confirmed a few assumptions. Using your diagrams and notes I can't say I have any reason to find fault with the way part #54 is working particularly since the TSC steel parts upgrade. My hammer and sear have a strong bite when they do connect. I wonder if the bolt carrier is failing to push the hammer far enough back/down to engage #54, my upgraded bearing roller appears to sit slightly lower than the stock one when running under the carrier, this might be lower still with the TSC hammer. Also the strength of the hammer spring might affect this, can anyone explain the correct placement of the hammer spring when assembling the trigger unit? Still need to obtain some gas to see if the problem still exists for that source. Once again thanks for your time and assistance. Edited July 14, 2009 by Marky [UE] Quote Link to post Share on other sites
Pantelis Posted July 14, 2009 Report Share Posted July 14, 2009 Great job RC, I got double firing issues lately I got to check my trigger group. I don't know if it's going to have markings. I will have it in about 10 days Quote Link to post Share on other sites
alston251 Posted July 14, 2009 Report Share Posted July 14, 2009 Just thought of something.... What REPLICA optics work on the WE M4 as i know not all work. I know the T-1 Aimpoint micro replica is fine. Does the G&P Aimpoint Comp2 cope with the recoil? Quote Link to post Share on other sites
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.