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  • 4 weeks later...
  • 1 year later...

AIRSOFT MARKET crooks! horrible service


I recently ordered from Airsoft Market a Tanaka m24: Airsoft Order Quo-60901148692878921


1. First they say they have it in stock:



May 27,2006

Dear David,


Thank you for your interest on our products.

The model that you want is available and please settle the payment through paypal.

We will process the transaction for you after we got our bank confirmation.

If you have any query, please feel free to contact me.

Thank very much.




Airsoft Market



2. So I send them an instant payment via paypal:


Dear David Chou,



Your payment for $387.15 USD to sales@airsoftmarket.com has been sent.







Payment Details




Amount: $387.15 USD


Transaction ID: xxxxxxxxxxxxxxxxxR


Subject: Tanaka M24 Military (PCS version)



Please make sure the gun is functioning, and does not have any defects or

scratches on it before it is shipped.




View the details of this transaction online at:








This payment was sent using your credit card.


For your future payments, try using Instant Transfer instead!


- Pay instantly and securely


- Faster than paying with checks


- Pay directly from your bank account - purchases won't show up on bills at the

end of the month.


?Thank you for using PayPal!

The PayPal Team





The next time you send money, use the PayPal Visa Credit Card.


Check out this cool, see-through card at:



Your monthly account statement is available anytime; just log in to your account

at https://www.paypal.com/us/HISTORY. To correct any errors, please contact us

through our Help Center at https://www.paypal.com/us/HELP.






Commissions and Fees incurred by sender:?$0.00


Rate of Exchange: The above exchange rate includes a 2.5% spread above the

wholesale exchange rate at which PayPal obtains foreign currency, and the spread

is retained by PayPal. If and when the Recipient chooses to withdraw these funds

from the PayPal System, and if the withdrawal involves a currency conversion,

the Recipient will convert the funds at the applicable currency exchange rate at

the time of the withdrawal, and the Recipient may incur a withdrawal fee.









You, the customer, are entitled to a refund of the money to be transmitted as a

result of this agreement if PayPal does not forward the money received from you

within 10 days of the date of its receipt, or does not give instructions

committing an equivalent amount of money to the person designated by you within

10 days of the date of the receipt of the funds from you unless otherwise

instructed by you.


If your instructions as to when the money shall be forwarded or transmitted are

not complied with, and the money has not yet been forwarded or transmitted, you

have a right to a refund of your money.






If you want a refund, you must mail or deliver your written request to PayPal at

P.O. Box 45950, Omaha, NE 68145-0950.?If you do not receive your refund, you

may be entitled to your money back plus a penalty of up to $1,000.00 USD and

attorney's fees pursuant to Section 1810.5 of the California Financial Code.




Important Note: The Right to Refund claim process applies only to payments that

have not been successfully transmitted to the recipient. With PayPal, almost all

payments are transmitted to the recipient immediately, except for eCheck

payments, and payments to non-PayPal members.?


Please do not file a Right to Refund claim if your payment has already been

completed.?If you have problems with a completed payment or need assistance

with settling a dispute with a seller, go to PayPal's Resolution Center by

logging into your account and clicking the Resolution Center sub tab located at

the top center of the Account Overview page.


You can also click the Help link at the top right of any PayPal page to look up

more information about the Resolution Center and filing complaints.


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PayPal Email ID PPxxx



3. I write them one email each day trying to figure out why they haven't sent me anything confirming my payment and by the 30th,I haven't heard anything from them for 3 days, so I call them up and see if they have recieved my payment. They say they have not and they need to check and send me this email:


May, 30, 2006

Dear David,


I am sorry to make you wait and I am now checking with my computer.

I will let you know ASAP

Sorry for any inconvenience caused.

Thank you very much.




Airsoft Market


4. The following night I give them another call and Jill says she forgot to check. They send me this:


May 30, 2006

Dear David,


Sorry to make you wait since we still have problems in our Email

I will reply to you ASAP

Sorry that tomorrow is our day off.

I will get to you later.


IF you have any query, please feel free to contact me.




Airsoft Market


5. I call them again on the night of June 1 asking why it is taking them a week to check paypal online which takes 5 min. just to confirm my payment. Jill says she will do what she can, and sends me this:


June 1, 2006

Dear David,


Thanks for your payment.?Your order will ship to you within three days.


Pls note that we will paint the orange color in the muzzle of barrel.?I will confirm the charge to you tomorrow.


Best regards,



Airsoft Market



6. Next day I get this email telling me the m24 is out of stock:


June 2, 2006

Dear David,


I am sorry to make you wait and I am also sorry that we do not have stock for TA-OG001, but we do have TA-OG0002.

Do you want to change the model?

I am looking forward to hearing from you.

Thank you very much.




Airsoft Market


I call them up again, to see what was going on, informed them I don't want the tanaka m700p instead of the m24. Jill says to give her until Monday to see if she can locate an m24 for me.


8. Monday comes and I get this in my email:


June 5, 2006

Dear David,


I am sorry to inform you that we cannot find the goods that you want.

I am so sorry for that AND we will make you a refuse within days.

If you have any query, please feel free to contact me.

Thank you very much.




Airsoft Market



9. I am still waiting for my refund. It is now June 5th. Within days is apparently longer than I thought it would be. Order from Airsoft Market if you want, but don't expect them to be quick about anything. I'll let you know if they ever refund my money back.

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  • 1 month later...

Red wolf affectively stole my gun


Hey, first off I apologize for being new to these forums this may not be the right place to post this, but it’s the most reinvent area I could find.


On to business


Over 3 months ago I ordered a Winchester from red wolf airsoft. I received A Winchester but it was the wrong model (I ordered a long black version, they shipped the short silver “Randle custom”) I contacted them, sent it back after they told me they would sent me the correct gun. That was 3 months ago. Emails went un-answered or ignored, and I’m down $300 (. I sent them one last email before righting this message.

I will update this post if my situation ever changes, but I’m not sure it will.


I’ve been around the “airsoft block” a few times. I have ordered over seas before. I know it doesn’t take this long to ship something and get it thru customs.


Normally they are a good retailer… but I am down $300 thru no fault of my own. Think twice before ordering from them. As this is not excitable customer service.

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  • 1 year later...

Avoid Special Airsoft Supplies at all costs: http://www.specialairsoftsupplies.co.uk/


Bought three bags of BBs from them... i know its not a huge amount but its the principle that matters...


Sent in the region of 30 emails and left countless messages on their contact numbers.... have yet to get any replies..


complete thiefs... i am not the only one who has had trouble with them - i have read countless accounts of people who have been cheated by the fellow who runs sas airsoft....


avoid atall costs!

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  • 1 month later...

Airsoftmall are an ebay company,




Was just buying a cheapo springer but after I agreed to buy they added a massive shipping cost, way over priced.


The initial price was low obviously to lure me in.


Tried sending them 3 messages, no reply, then they threatened me with non payment strikes etc., automated.


No replys to any messages for a week.


Then I opened a dispute and left two responses, both ignored, then I receive a non payment infraction with no communication.


Then feedback accusing me of being pushy, communicating perhaps? Trying to get a free item? Not paying the huge fee they tacked on after?


Then I let them know I would put out a few reviews about them online and I got a request to remove feedback :P


Well that just proves they were bullies trying to get me to pay with little threats of my feedback.


Well I dont care heres a review of them, avoid, even for the cheapest buys. NO communication at all, only threats, similar story in other reviews, real low quality gear purely for the quick buck.


AIRSOFTMALL - overpriced shipping, no communication, threats, lies, backdown with any threat of exposing their actions with reviews.


Ebay seller airsoftmall, avoid if you dont like being threatened or lied about for not paying what they want.

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