lawrenceben Posted June 11, 2014 Report Share Posted June 11, 2014 Just wanted to share my tale of woe with you all and asking if you have a similar story? Two months ago I moved house, I wanted to continue having mirgin vedia but they where unable to provide services to my new house. Because it would have cost them too much money to install, I then phoned around the company to complain that they want to charge me 160£ disconnection fee because they could not provide services and my contract was not over yet. I spoke to about 4 people during my little adventure on the phone, saying that they don't think in should get charged for it, I spoke to one person who said it is a serviceable address??!? and ended up complaining to their payment department with the "most helpful" person in the world... Long story short, I just paid £160 for the primal age to not have their services... So I am £160 further away from having my vsr g10. Okay rant over, Do you have any tales of woe like this? Or what would you have spent the £160 on? Cheers, Ben Link to post Share on other sites
hitmanNo2 Posted June 11, 2014 Report Share Posted June 11, 2014 Have you tried e-mailing the CEO? Big companies have a team of people replying to those. They normally get you somewhere you might not have got to talking to the people on the phones. Link to post Share on other sites
Thechom Posted June 11, 2014 Report Share Posted June 11, 2014 You should not have been charged that. It's not your fault they can't provide you with the service you're contracted to, thus they have broken the contract. however, getting someone in the offshore call center to understand that is very difficult, I'm with virgin and love their product, I just hate their service... Link to post Share on other sites
shmook Posted June 11, 2014 Report Share Posted June 11, 2014 You should have thrown a whole pile of 'go *fruitcage* yourselves' towards them... Also, if you want woe, try the 'my eye, sweet jesus ouch' thread! We are a whole pile of misery there... Link to post Share on other sites
Habakure Posted June 11, 2014 Report Share Posted June 11, 2014 Join us. Link to post Share on other sites
amateurstuntman Posted June 11, 2014 Report Share Posted June 11, 2014 Yes, join us. We have cake. Although because it is the misery thread it is carrot cake, made by Dr Crippen which is out of date and decorated with a statue of Hitler, made of poo. Link to post Share on other sites
hitmanNo2 Posted June 11, 2014 Report Share Posted June 11, 2014 There are candles. Made from Human fat. Lots of them. Link to post Share on other sites
amateurstuntman Posted June 12, 2014 Report Share Posted June 12, 2014 The icing is made of santorum (don't look that up) and it is served with a nice room temperature glass of out of date, raw eggs. Except it isn't a glass. It's your own hollowed out femur. Link to post Share on other sites
Habakure Posted June 12, 2014 Report Share Posted June 12, 2014 Also, there are no chairs, just a pile of dried tears, mixed with human hair. Link to post Share on other sites
shmook Posted June 12, 2014 Report Share Posted June 12, 2014 You can sense a wave of despair as you click on the thread. Join us. Link to post Share on other sites
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