airsoftmart Posted December 17, 2005 Report Share Posted December 17, 2005 Please post if you have comments on your experiences with Airsoftmart that you would like to make public. Link to post Share on other sites
newbowner Posted January 5, 2006 Report Share Posted January 5, 2006 Well i would like to thank airsoftmart for great service and fast delivery with my HFC beretta. Also very helpful with any questions you may have longest i had to wait was about an hour and believe me i am an annoyingly question happy customer. This gun is amazing apart from mag problems but it only has mag problems because i was a complete newb and didnt buy any lube. I advise anyone to use airsoftmart as they are great. Link to post Share on other sites
5thElement Posted January 6, 2006 Report Share Posted January 6, 2006 Nothing but praise from me aswell. Gun was delivered very quickly and i was kept updated at each stage of the order. Highly recommended. Thanks! Link to post Share on other sites
Rob15 Posted January 6, 2006 Report Share Posted January 6, 2006 Ordered a few bits the other day - very fast delivery - items were well packaged - i was kept updated all the way through the order process All in all great service will definatly be ordering from you again. Link to post Share on other sites
Surreel Big Fish Posted January 6, 2006 Report Share Posted January 6, 2006 I ordered 2 FireFox throat mikes, they wasn't in stock at the time. Had constant e-mails and phone calls to keep me informed of when the stock would be in and when it was dispatched. Mikes were sent Special Delivery. Top service, recommended to friends, will be ordering again. Link to post Share on other sites
zagarol Posted June 7, 2006 Report Share Posted June 7, 2006 Many thanks to airsoft mart for the great help and super super fast delivery! I ordered my new left handed holster, Motorola radios and Firefox commando yesterday and I just got a call from the wife saying the package has arrived. Many many thanks to everyone there for such a great experience. Zag Link to post Share on other sites
Nooblet Posted October 26, 2006 Report Share Posted October 26, 2006 Never known worse customer service, countless promises of a refund, well over a month ago and still not done, promised to call me back once had looked into matter on several occasions and not one peep back. Finally after had to post on forum was told would be refunded at beginning of week, now close of banking on Thursday and nothing been put into account or in clearing. At the moment I don't see how it could be worse service... Link to post Share on other sites
SwatMP5man Posted October 30, 2006 Report Share Posted October 30, 2006 Had great service through the 3 large orders i've made. All have arrived within three days of placing the order, well packaged and constantly updated about where my package was. Very good prices, customer services and shipping. A* Link to post Share on other sites
madwelshman Posted October 31, 2006 Report Share Posted October 31, 2006 How ironic, not only no apology for wasting my time, but my post also got deleted! Consider my business taken elsewhere, shame, because the lads you rent shop space off were top blokes! Link to post Share on other sites
airsoftmart Posted October 31, 2006 Author Report Share Posted October 31, 2006 Hi No posts have been deleted I think you maybe be referring to your post on ascuk Which is still intact As far as the problems you have encounted We have had a personal problems over the last few weeks Which has stopped us from attending the store in newport Hopefully we have over come the problems and should restart in the store over the coming weeks Mark Link to post Share on other sites
madwelshman Posted November 2, 2006 Report Share Posted November 2, 2006 Yeh, just realised it was on ASUK, no reply to that one though either Link to post Share on other sites
Nooblet Posted November 5, 2006 Report Share Posted November 5, 2006 Yeah, your not the only one being ignored mate. Link to post Share on other sites
Nooblet Posted November 5, 2006 Report Share Posted November 5, 2006 Double post strikes again. Link to post Share on other sites
airsoftmart Posted November 8, 2006 Author Report Share Posted November 8, 2006 Hi Refund has been processed over a week ago This matter is now settled Mark Yeah, your not the only one being ignored mate. <{POST_SNAPBACK}> Double post strikes again. <{POST_SNAPBACK}> Link to post Share on other sites
Nooblet Posted November 11, 2006 Report Share Posted November 11, 2006 Hi Refund has been processed over a week ago This matter is now settled Mark <{POST_SNAPBACK}> I know but it still took a month and I never recieved an apology or any other sort of contact for that matter.... Link to post Share on other sites
nopub Posted March 28, 2007 Report Share Posted March 28, 2007 4 months waiting for the repair of a HFC beretta... no repair... I had to shout to get it back even I paid for the return. VERY slow for delivery. Last time after a week and 4 emails with no answer, I claimed, then the guy said he was going to post it the very same day... and settled it by refunding! 2 weeks to get the refund of course. Trouble is: he never answers the emails. I took my business to another company, fast and nice. I bought a lot of guns from that shop... he does not care... Pity, the site looks good, prices are fine, and the choice is good. Link to post Share on other sites
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