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Major Issues with M4 Airsoft


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Hello everyone,

 

I've been having some trouble with M4airsoft.com lately. Ok, here's the story...

 

I decided to order two loaner guns for newcomers to use. I decided on buying the following.

 

1x JG G36 $119.95

1x BE Hk33 $129.95

 

Total : $246.00

 

The reason why the total doesn't add out is because I received a discount, since it counted as buying wholesale when you buy more than 1 gun.

 

Ok, I sent the money order out on March 15 2005. *Notice* all messages were done over Myspace.com and Hotmail. Here's what I sent them...

 

Me:

Date: March 15 2007 --- 1:59 PM

"The money was sent out today, it should be there in a couple of days. The Shipping address is

 

Ship To : -----.

0001 Candy Lane

Sugar Vill ,NC 00010

 

Thanks for your time and business. Most definately we will do business again with you in the near future."

 

I received the following reply :

 

From: M4 Airsoft Store

Date: Mar 15, 2007 1:59 PM

"Awesome, thank YOU ----.

 

I'll let you know as soon as we have it! :)

 

Thanks again,

 

Sam"

 

Day's later I continued to check on the status of the Money Order. I sent a message to see how everything was going.

 

Me :

Date: Mar 19, 2007 5:38 PM

"I was just wondering if you have received the money order yet?

 

Thanks"

 

I received the following reply :

 

From: M4 Airsoft Store

Date: Mar 20, 2007 6:41 PM

Nothing yet for today.

 

"What day did you send it last week?

 

Thanks! :)

 

Sam

sales@m4airsoft.com"

 

Date: Mar 20, 2007 8:07 PM

"I sent it Thursday morning. No rush though bro we can wait :-)

 

Thanks"

 

From: M4 Airsoft Store

Date: Mar 20, 2007 8:20 PM

Alright, I'll update you tomorrow afternoon...it should be in then.

 

It's coming from the east coast, correct?

 

Thanks :)"

 

From: Me

Date: Mar 20, 2007 8:34 PM

"Yes-sir it is, thats probably why it's taking so long all the way from NC.

 

Thanks"

 

From: M4 Airsoft Store

Date: Mar 21, 2007 6:48 PM

"Ok. Nothing today in the mail.

 

I'll keep you posted tomorrow.

 

Sam."

 

From: M4 Airsoft Store

Mar 22, 2007 6:28 PM

"Still no money order...I'll give it one more day before I get too concerned. But we've yet to have anything show up just yet.

 

Thanks! :)

 

Sam"

 

 

 

By the 22 I expected that the money order would be there within 7 days. I am from North Carolina and they are located in Washington State. I then got a message from them later.

 

From: M4 Airsoft Store

Mar 27, 2007 6:17 PM

 

"We received it today! 3/27 MONEY Order

 

Did you already cancel it?

 

We just got it in today!

 

$246.00 and a mailing address to:

 

0001 Candy Lane

Sugar Vill ,NC 00010

 

Let me know!

 

Thanks! :)

 

Sam"

 

 

From: Me

Date: Mar 20, 2007 8:34 PM

Nope Haven't canceled it! haha lucky day.

 

"Mailing address would be to

 

0001 Candy Lane

Sugar Vill ,NC 00010"

 

---------

 

 

After this message all contact ceased. I heard nothing from them again, not even I sent a confirmation message to them affirming that I have seen the latest message and I was awaiting the arrival of my guns.

 

Here are some of the messages I sent.

 

Mar 30 2007 7:55PM

"Hi M4 Airsoft, We've sent two messages regarding the weapon status of the guns we have bought but haven't received a response. There's probably something wrong with myspace's messaging service like always but, we're just wondering if you have shipped our guns out yet.

 

Thanks"

 

Apr 1 2007 6:44P

"Please, when you get this let us know if the gun has been shipped yet."

 

Apr 3 2007 4:10P

An email has been sent and still no reply....

 

......

 

Here is information that I have gathered from their Myspace.

 

Last Login: 4/6/2007

 

Now that is yesterday, that more than 10 days ago since they stopped contact. All the messages that I have sent have been checked by them, now I don't understand why they wouldn't reply back.. being the "Good Business," they are?

 

Someone else; won't mention his name, has also been experiencing problems with M4 Airsoft. They live in California and M4 Airsoft is in Washington State. It's been 3 weeks, 3 weeks and they still haven't had any contact from M4 Airsoft or received their gun.

 

I want to know if anyone has experienced any of these issues and what I should do.. I've been calling them all day, everyday. No one ever picks up the phone or replies to any of the messages or e-mails that I have sent. I need some advice. :(

 

I'm very angry with M4 Airsoft and will never do business with them again. :angry:

 

Thanks everyone for the advice,

 

Gary B.

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