gogojuice Posted September 20, 2015 Report Share Posted September 20, 2015 Not sure where I should post this..... Just wondering if anyone can shed some let on SWAT UK status. I ordered a nato blue BFG from Paul on 26 August, and it is still not here in Canada. Paul said it took about 10days... but we are way over that. I called Paul and he said he would send another right away via FEDEX the next day. Well that was about a few days ago, and Paul has not responded to my emails asking for the tracking number or if he had remembered to ship it. Since this board has a high number of UK members I was wondering if anyone could vouch for SWAT UK or knew if anything was up. Does the place still exist over there? For such a good product.... he sure has lousy customer service. P.S I have all the emails and receipts if needed. Thanks Link to post Share on other sites
bladerunner Posted September 21, 2015 Report Share Posted September 21, 2015 I used to go to their site pretty much every sunday till a couple of years ago as i moved. He was always a stand up guy. Airsoft was a weekend thing for him he runs a paintball site during the week. I still get the odd invite to the new site but its a 2 hr drive and i havent made it up there yet. Link to post Share on other sites
bladerunner Posted September 21, 2015 Report Share Posted September 21, 2015 Maybe try putting something on here https://m.facebook.com/s.w.a.t.community Link to post Share on other sites
gogojuice Posted September 21, 2015 Author Report Share Posted September 21, 2015 Hey Blade, I took your advice and posted on his wall. Hopefully he will respond. Other than that I will have to go through paypal or the Credit Card company to get my money back. It's really a shame. I was looking so forward to getting the VTG Sad part is... there was a hole lot of other people who wanted a review / possible future orders. Thanks again for the advice. Link to post Share on other sites
bladerunner Posted September 21, 2015 Report Share Posted September 21, 2015 it hasnt been stopped by customs or anything like that I know (I was still playing their when they developed the first version) they had loads of issues with getting uk insurance to recognise it and ATF in the states. if you want ill put the link on his personal facebook might get a quicker response if hes got a log on. edit. just seen you got hold of someone Link to post Share on other sites
gogojuice Posted September 25, 2015 Author Report Share Posted September 25, 2015 Blade. Your friend Paul has the utmost horrible customer service that I have ever seen in this industry. "Time after Time" he has related that he would be sending a new product and I have a) yet to receive it, or get a tracking number. I have tried their facebook page "Swat Airsoft Limited' and had facebook messages. I guess I'm kinda stuck. Like previously mentioned... I think he has a bang on product, no pun intended, but holly smokes.. he could have made some sales out this way. His only competition over here is the Tornado grenade and the Thunders really. How hard is it to provide a tracking number? You have any other ideas Link to post Share on other sites
bladerunner Posted September 28, 2015 Report Share Posted September 28, 2015 Not sure other than http://swatuk247.com/epages/11a03117-030d-41bf-a875-c3d401918ddf.sf/en_GB/?ObjectPath=/Shops/11a03117-030d-41bf-a875-c3d401918ddf/Categories/Imprint theres a couple of phone numbers. good luck tbf i have never bought non face to face but the above still stands for that not sure about online. Link to post Share on other sites
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