welle Posted October 14, 2016 Report Share Posted October 14, 2016 Got the ARES s1 sniper from Redwolf this week, package arrived without any damage and such, but when i picked it up from the box, i see that the outer barrel is bent upwards like a banana. Took pictures and send them to both Redwolf and Ares. Their response is like; "ok we see that it is bent but you must send the old one back to us first" like, WTF, why? after 3-4 days of emailing,where i ofcoure question that, they are now, giving me silent treatment, or just repeating themself, "must send outer barrel first".... I have been to Hong Kong a couple of times this year and i know how some of the airsoft stores and their consumer policy is not so "friendly", how the *fruitcage* is it that they cant take responsability and just send me a new outerbarrel... Anyone got the same problem with bent outerbarrel??? from sweden, spelling will suck Link to post Share on other sites
1st Commando Posted January 13, 2017 Report Share Posted January 13, 2017 Ares will not send retailers a replacement unless they send the faulty one back first . I've had issues with Ares on this before Link to post Share on other sites
Got Wood? Posted January 13, 2017 Report Share Posted January 13, 2017 You'll find this with 90% of retailers in 100% of industries. What's to stop you googling "bent Ares S1 barrel" sending that photo, and then getting a free spare barrel otherwise? Link to post Share on other sites
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