pumkingboy Posted October 29, 2004 Report Share Posted October 29, 2004 i bought a AEG from HK and the UPS ship it to UK immediately but it is a whole week now. i get no packet or message. by tracking online it said still in import scan,and the data is 22,Oct i don't know why every time i connect with them they said, there is nothing i need to do,they will deliver it tomorrow. but i have wait a whole week now. they give no reason. what should i do any one have the same experience? Link to post Share on other sites
Vindicare Posted October 29, 2004 Report Share Posted October 29, 2004 My FAMAS got stuck in customs for 2 weeks, but if it doesn'y say what's going on then maybe there's something else happening. Pretty bad of them not to tell you though. Link to post Share on other sites
pumkingboy Posted October 29, 2004 Author Report Share Posted October 29, 2004 the only thing i know is i will never use UPS again another packet by another express company has already been get 5 days ago Link to post Share on other sites
Spike Posted October 29, 2004 Report Share Posted October 29, 2004 UPS am teh sux0rrr! No really they are not a particularly good courier when it comes to airsoft, they have been known to notify people of tax 2 months or so after the stuff has arrived, lose stuff in customs yack,yack,yack. At least you have learned never to use them again. You should get your stuff in another day - week I'd say. Link to post Share on other sites
michael_collins Posted October 29, 2004 Report Share Posted October 29, 2004 Good luck mate, it positively sucks when stuff doesnt turn up exactly when you want it to. The courier for my CA33e took weeks. Link to post Share on other sites
pumkingboy Posted October 29, 2004 Author Report Share Posted October 29, 2004 thank you everybody the only thing i want to know is the reason, if i should pay tax, i will pay ,but they should tell me how to pay . but they only said we will deliver it foe you tomorrow again and again. Link to post Share on other sites
Qhs Posted October 29, 2004 Report Share Posted October 29, 2004 Use TNT Express. They are pretty fast and reliable. Link to post Share on other sites
pumkingboy Posted November 2, 2004 Author Report Share Posted November 2, 2004 another week still no message i really do not know what to say to the UPS Link to post Share on other sites
pumkingboy Posted November 9, 2004 Author Report Share Posted November 9, 2004 who can help me it is already 20 days Link to post Share on other sites
nmcabecadas Posted November 9, 2004 Report Share Posted November 9, 2004 You already try to contact UPS and ask the reason of the delay? My personal experience with UPS its negative with one package containing a book I needed for work lost for more than a month and an assured delivery shipment coming too late to comply with the schedule to present a prototype. Link to post Share on other sites
pumkingboy Posted November 9, 2004 Author Report Share Posted November 9, 2004 yes i have sent them more than 20 emails 2 calls every time they said there is nothing worried about and no reason for delay Link to post Share on other sites
joeking27 Posted November 9, 2004 Report Share Posted November 9, 2004 If you get through on the phone, start their offical complaints system. Might speed things up and should give a good outcome at the end. Link to post Share on other sites
pumkingboy Posted November 9, 2004 Author Report Share Posted November 9, 2004 during the last call i had talked with many people but no one can give me a answer then they told me to call another person at last no one answer the phone at all Link to post Share on other sites
pumkingboy Posted November 9, 2004 Author Report Share Posted November 9, 2004 update at last but... ... ... 15:22 A PROCESSING ERROR AT DESTINATION CAUSED THIS DELAY; THE PACKAGE WAS MISSORTED AT THE HUB. IT HAS BEEN REROUTED TO THE CORRECT DESTINATION SITE 15:22 IMPORT SCAN 15:22 IMPORT SCAN 15:19 IMPORT SCAN 13:45 AN IMPORT LICENSE IS MISSING AND IS REQUIRED FOR CLEARANCE;RELEASED BY CLEARING AGENCY. NOW IN-TRANSIT FOR DELIVERY all happened today but who can tell me whether my packet is released or not? Link to post Share on other sites
Spike Posted November 9, 2004 Report Share Posted November 9, 2004 I think it may well be on it's way to you now, either that or it is about to start making it's way to you, remember though, always have a healthy cynicism about emails from companies with slighly suspect reputations. They could easily just be trying to fob you off with officialese emails and the like. Link to post Share on other sites
Qhs Posted November 9, 2004 Report Share Posted November 9, 2004 A good lesson on why Brown cant do anything good for you. Link to post Share on other sites
pumkingboy Posted November 10, 2004 Author Report Share Posted November 10, 2004 thank you to everybody i got it this morning i have to say UNcompany is a good place to buy AEGS but i will never use UPS again Link to post Share on other sites
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