bankz5152 Posted December 8, 2012 Author Report Share Posted December 8, 2012 Exactly what ive done sir! Also just realised hes trying to charge me £45.00 where the cost including postage was £38.65! EDIT Just had an idea - Could I pay him back via finance? £1 per month for £38 months? Link to post Share on other sites
shmook Posted December 8, 2012 Report Share Posted December 8, 2012 Ignore the *wheelbarrow*, but as said above, document thoroughly any correspondence you have with him. Send any letters recorded, take copies, and print emails, texts etc. log everything, even printing off links mentioned in this thread. Don't threaten him or get abusive, but remain firm when talking to him Link to post Share on other sites
shmook Posted December 8, 2012 Report Share Posted December 8, 2012 ^that wasn't meant to sound rude Link to post Share on other sites
Rob15 Posted December 8, 2012 Report Share Posted December 8, 2012 If your postman didnt get you to sign for the parcel, he wont be able to produce a signiture to prove you received it. If bankz were to say he returned the order though then that could possibly be enough proof that he did receive it, the simple application of logic there says you can't return an order/item if you've never received it so saying you did return it clearly states it did arrive, even if very late. Link to post Share on other sites
AceOfSkulls Posted December 8, 2012 Report Share Posted December 8, 2012 Just out of interest did you tell him you wanted a refund and planned to get the money back via visa prior to him sending the magazines? In which case it may be worth finding out the legality concerning the deal in the first place. I.e if you had stated you wanted a refund and got one, are you still under the sales contract? If he sent the magazines outside the contract/t&c's you aren't obligated to pay anyway. Link to post Share on other sites
Aitch Posted December 8, 2012 Report Share Posted December 8, 2012 You've admitted returning the item, if you have verified returning it via email he has proof, also the £45 charge is the cost of small claims, you'll have the £38.65 on top to pay, AoD may have a point but having received your refund did you at any point tell him to cancel the sale? Link to post Share on other sites
bankz5152 Posted December 10, 2012 Author Report Share Posted December 10, 2012 I first asked for the order to be cancelled, time went buy I asked for a full refund. Which I never got and then went to Visa to get my money back. The item was only delivered 2 - 3 weeks after Visa got my money back well after already asking for a refund. Only issue is SAS use an online email form so I have no copies of what I sent. However when I got no repsonse via email or phone I sent a written letter which I do have a copy of. Link to post Share on other sites
Tom Andrews Posted December 10, 2012 Report Share Posted December 10, 2012 Despite the excellent advice Aitch has offered in several posts, I feel Ace of Skulls has a point, if SAS sent you an item you hadn't ordered (ie, had been cancelled, eventually refunded monies etc) then its their problem. They sent you unsolicited goods. Request they send you a prepaid padded envelope with tracking number/insurance, (after all you don't want the package to go 'missing' again) then use this to return him a cheque or the cost of the item. I know it hurts, but at least you have jerked his chain and cost him extra money. If he doesn't send you anything then you can't send anything back................... Link to post Share on other sites
bankz5152 Posted December 10, 2012 Author Report Share Posted December 10, 2012 Thats interesting. It was my thinking behind paying via finance. £38.65 paid £1 per month for 38 months would really ###### him off just not sure if thats legal for such a low amount Link to post Share on other sites
Tom Andrews Posted December 10, 2012 Report Share Posted December 10, 2012 I'm sure its not 'illegal'. When I had my own company, several customers paid off debts that way, because they had offered to pay (no matter over how long a period) it wasn't worth pursuing it via legal means. At the end of the day this isn't about the money anymore, more about a little payback for the irritation SAS has caused over the years. Link to post Share on other sites
bankz5152 Posted December 10, 2012 Author Report Share Posted December 10, 2012 Exellent. Would be nice to find out if im actually required to pay, they sent me somthing that was cancelled but then refunded via Visa. Link to post Share on other sites
Aitch Posted December 10, 2012 Report Share Posted December 10, 2012 AoD has a point but Banks has no email proof of cancelation, odds on you didn't send the letter recorded? which if you didn't again means he denies receipt of the letter, As for paying £1 a month he'd need to agree to those terms and set up a credit agreement which again screws with your credit in future, but he can refuse, spend his £45 and he'll win, I feel this issue is more about him sticking one to you and he knows wth all his past experience of being on the losing end he has won, Sadly that twunt will be no doubt be reading this and the whole thread is admissable, pay the git move on and in future USE RECORDED MAIL! Just to add you best pay him quick, did he give you a timeframe? if he sends the summons even if you don't go to court you'll have to pay the £45/£38.65 so you need to decide sooner or later minus £38.65 now, £83.65 later or a CCJ? Link to post Share on other sites
bankz5152 Posted December 10, 2012 Author Report Share Posted December 10, 2012 10 days. *badger*s what a *fruitcage* motherless bastered *Ubar* *fruitcage*. Link to post Share on other sites
Cannonfodder80 Posted December 10, 2012 Report Share Posted December 10, 2012 I suggest seeking propper legal advice rather than asking a group of people who's legal knowledge is unknown. I'm sure there are some who's legal knowledge is good but I'm sure there are just as many if not more who's isn't. Link to post Share on other sites
hitmanNo2 Posted December 10, 2012 Report Share Posted December 10, 2012 Agreed. Citizens advice bureau would be where I headed next. The fact it was sent so long after cancellation and refund could be argued unsolicited goods but there's experts that are better qualified. Link to post Share on other sites
bankz5152 Posted December 10, 2012 Author Report Share Posted December 10, 2012 Cheers chaps. Ill give a call tomorrow, im ill as hell today not up for talking to people when i need to use a lot thinking. My brain hurts... Link to post Share on other sites
Aitch Posted December 10, 2012 Report Share Posted December 10, 2012 I've personal experience or I wouldn't offer advice, he could go to CAB if he can get an appointment in time, there's a lot of folk out there in need of advice these days, he's on notice so it really is up to him how he proceeds, sensibly I hope. Link to post Share on other sites
bankz5152 Posted December 11, 2012 Author Report Share Posted December 11, 2012 Out of interest would anyone be up for helping me to create a Facebook group in an attempt to get as many people as possible to know SAS are cheating *Ubarflock*. Maybe even get the little sods shut down. Link to post Share on other sites
Rob15 Posted December 11, 2012 Report Share Posted December 11, 2012 Is a facebook group really likely to make much difference? Not saying it's not worth doing but there are already loads of threads warning people not to use them on most UK airsoft forums and have been for years. If you want SAS shut down then you better hope everyone who has a serious issue with them reports it to trading standards, although I suspect most just reclaim the money through their credit card provider and not bother doing it. Link to post Share on other sites
gijohn2 Posted December 11, 2012 Report Share Posted December 11, 2012 Well I would say a facebook group is a great idea, not every one is on arnies and I would 8/10 who play air soft are on facebook so it will get passed around quickly Link to post Share on other sites
fingertwister Posted December 11, 2012 Report Share Posted December 11, 2012 I contacted the guy who runs Airbana a few years back to have his shop removed from a list of retailers after he shafted me. Following me showing him links to several threads he was happy to do this, but as Airbana allows users to add info someone simply put it back up. Facebook group will only attract those who know how much of an arsehat the guy is. It';s the unsuspecting customers who fall foul of this guys *suitcasey* business. P.S. good luck with whatever you do. Link to post Share on other sites
Aitch Posted December 11, 2012 Report Share Posted December 11, 2012 Don't do a facebook page or you'll end up being sued for libel/defamation, only folk who have taken legal action against him can say that he is an *insert description* but even then if they go that far they would likely get humped. Link to post Share on other sites
bankz5152 Posted December 12, 2012 Author Report Share Posted December 12, 2012 Hazzaa! Some goof fortune at last. Spoke to the CAB today and they stated that he is in breech of contract regarding the Distance Selling Regulations to provide goods within 30 days by his own admission via email of which I have copies He is also in breech of contract regarding the Distance Selling Regulations to allow cancellation of items within a 7 day period. He was not available (did not answer the phone/email) by his own admission aswell. When I said he was trying to take me to court it has been put down as 'threatening behaviour'. The lovely womans response was 'well he can try, but equally you can take him to court for breech of the DSR' I am also well within my legal rights to claim back the postage (providing I find the payment recipt) Ive been advised to draft him a letter to be sent via email & recorded delivery stating the above. Whole process took about 25 minutes and im damn glad. I also asked on behalf of others they got screwed, providing you have a decent amount of information (dates etc) you can ring up simply to make a complaint, enough complainst Trading Standards will investigate. SO everyone ring up and complain if SAS has screwed you too! Link to post Share on other sites
hitmanNo2 Posted December 12, 2012 Report Share Posted December 12, 2012 Nice. CAB really are awesome. Link to post Share on other sites
ltolstoy Posted December 12, 2012 Report Share Posted December 12, 2012 Good to know the CAB helped you, Scumbags like this need to learn some respect, And the law. Link to post Share on other sites
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