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My eye! Sweet Jesus, Ouch!


Sledge

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An excerpt from this morning's conversation with a customer.

 

Customer: "I know what I'm talking about, I'm an engineer. You have to send me this part free of charge"

Me: "So where did you say the wheel was fouling? I've never heard of them doing that."

Customer: "It's fouling on that little silver thing."

Me: "Silver thing?"

Customer: "Yes, that little silver fixing."

Me: "Do you mean the rivet?"

Customer: "Yes, that's what its called. Rivet"

Me: "So... What kind of engineer did you say you were?"

 

The customer is always right.

 

Except when they're a *fruitcage* liar.

I had that yesterday. Customer phoning up for price on a towbar. Total price comes to north of £900, customer flips.

Why is it so much?

Well, the towbar itself is 200, the electrics are 180 and its about 7 hours to fit it.

Don't lie to me, it only takes a few hours to fit a towbar! I used to be a mechanic!

 

Maybe it used to, back when cars had no *fruitcage* electrics,but these days you got to splice it into the vehicle loom proper, and that takes time. Book time for this particular towbar was 6.5 hours, and I *know* it'll take our techs longer than that, because they always under quote time on towbars for some reason.

 

If you don't want to fit it yourself, fine. *fruitcage* off.

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Just tell him fine... you fit it then and wait to boom in an expensive repair when he *fruitcage*s it up.

 

Also why do they under quote tow bars? Why would they under quote at all (other than of course making the bill more attractive to customers), wouldn't that really *fruitcage* with your day schedule. Spending 7 hours when 5 have been quoted meaning you are two hours behind

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Tailgaters.

Driving to work through my town, doing 30 (limit).

Some knob came screaming up behind me and sat 4 mm off my bumper. I slow down to 25, he gets closer. I slow down to 20, still doesn't take the hint.

Little scrote got the message when I stopped in the middle of the road and got out to have a quiet word with him. He suddenly wasn't so big and hard and drove off to somewhere far more important than being up my chuff, which seemed like his life mission up to that point.

 

Hahaha, don't come to this city mate, I see three or four driving incidents equal to or worse than that on my drive to work every day.

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Hahaha, don't come to this city mate, I see three or four driving incidents equal to or worse than that on my drive to work every day.

It just *fruitcage*ed me off that he was doing about 60 by the way he caught me up. There was only us 2 on the road.

Or country drivers - 20mph in a 40mph, 40mph in a 20mph.

Half my commute is country driving, and I grew up there. That's about right!

 

I reckon half if not more of the drivers on the roads don't deserve to be driving.

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Just tell him fine... you fit it then and wait to boom in an expensive repair when he *fruitcage*s it up.

 

Also why do they under quote tow bars? Why would they under quote at all (other than of course making the bill more attractive to customers), wouldn't that really *fruitcage* with your day schedule. Spending 7 hours when 5 have been quoted meaning you are two hours behind

 

mainly to provide a more attractive price. Also, probably, to convince people to just order it from the factory with one. 

 

The quoted times are technically possible, provided you've experience doing them before, all your tools ready, require no tea breaks or toilet breaks, and no interruptions whatsoever, and nothing goes wrong, and the example car in the instructions is exactly the same as the one you're working on.

 

Realistically, it's because the wiring is ALWAYS a *badgeress* to splice into. fitting the bar itself is easy as pie - take the old bumper cover off, take the bumper bar off, spray paint the old holes, mount the towbar in place of the bumper bar, cut a hole in the bumper cover and put that back on. If you motored you could probably get that done nicely in about 2 and a half hours.

 

Todays rant: Impromptu forced stock takes. Being told i've got to do one, "because you didn't do one in december" even though I did one in september. Stock doesnt change that much. But nooooooooooooooooo, i've got to do a full stock take, before friday, when the company directors are on site and are apparently nit picking.

 

so not just stock take, but clean to showroom condition with everything labelled properly and all that .

 

Idiots.

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Give a man a label maker and the next thing you know is that everything suddenly has a name. At the paintball site I used to marshal at (quiet you lot!), the manager had a serious hard on for labeling everything. I'm surprised each paintball wasn't labeled with the way he ran things!

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Snow on the M25 took traffic to a crawl.. police escorts the lot. Was on the way to an evening game at The Mall but didn't want to risk the hour and a half return journey late tonight..

 

I haven't played a game in months.. I freaking hate snow.

Southerners...

 

Police escort? Pa. Drove 150 miles today, tons of snow in Liverpool and we got around without help!

 

:P

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Yup, even when I had it happen at all of 15-20mph I was bricking it.

 

However for me it is just that we have gotten a little bit of snow and now everyone is going spare round here. At work they are all moaning that they can't get in even though the roads between work and them are the typical heavy commuter roads that never fail to be gritted (because like they are not going to grit the Forth Road Bridge and the main motorways, seriously).

 

However it means less people at work which makes things altogether more tranquil. Though airsoft wise I haven't been in about 3-4 months myself, stupid weather.

 

Oh and now having to waste the hours of 8am-1pm for a frigging boiler engineer from British Gas as my landlord is to 'busy' to be there instead on a weekday. I know it is only because a lack of water pressure is making the shower go from hot to cold every now and then but seriously it is annoying. Oh and as I type this all I can hear is the sound of cars outside (which is fine) and the bang of a headboard and some very staged moaning (which is just annoying).

 

'FireKnife'

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