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Apocalypsemeow

www.fire-support.co.uk

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I received my second order from these guys yesterday and just like the first one it arrived in great condition, everything as advertised and all in a few days!

 

I find their website is fairly good, if you know what you want then you can find it in a few clicks and the search works really well. If you are like me and want to browse everything in a category slowly then it can be a bit harder to navigate, being able to filter AEG's by model instead of just manufacturer would be a great improvement.

 

The website has a very accurate stock count, it's very reassuring to know that if it says in stock you can be 99.9999% certain that is correct.

They have a fantastic range of products for sale and are probably one of the best UK retailers for the harder to find bits of kit, especially Magpul stuff.

It really has the feel of a warehouse rather than a shop, they really have enough to keep you busy browsing for a whole day at work (I should know I tested!)

 

The sales support is great, I had a problem with Royal Mail holding up my order and even though it was no fault of their own, Fire-Support still helped me resolve it. Many Thanks to Frank on that one!

 

All in all I'd give them a 9/10 and they are definitely on my go-to list for payday mornings :D

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Fire Support are great.

 

Only once have I received a faulty product from them, I received the replacement item before I got back online to check for a reply to my e-mail :P

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I've used them several times, and would recommend them to others.

 

The only complaints I have are that they can sometimes take a few days to post items, and that their the photos and descriptions on their webste are mostly awful. It's so important to have good info on what you're buying.

 

But overalll it's a good shop.

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If you want any airsoft item that exists, ring them up and they do their best to accomodate.

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They're generally fantastic, and i've never had any issues - A few things could be cheaper, and they could do with more detail/better photos, but overall they're excellent.

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Just my 2 pence on Firesupport.

 

I e-mailed them with a general query regarding getting some specialist ICS parts for my SIG and instead of just coming back to me like other people with "we'll find out" or "let us get back to you".

They e-mailed me to say they've ordered the parts and they'll be on the site in a few weeks!

 

How awesome.

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Have to give Nick a big clap here biggrin.gif

 

Called after 2pm on Wednesday to order 10 Magpul mags, 2 UBR stocks and a lipo charger, they said Friday delivered and it was.

This is probably my 8th order from them and they have never failed me even when the AEG itself failed wink.gif

 

 

 

 

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I'm up to 6 orders with Firesupport now, including two AEGs and Two pistols and i'd recommend them to anybody.

 

Nice easy website, accurate stock counts (why can't more sites do this?) and good order tracking...

 

Their customer service is spot on and the problems i've had (one broken piston, and one faulty pistol OOTB) have been sorted quickly and without fuss.

 

My general rule of thumb is, if Firesupport have it, i'll buy it from them.

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i`ve been using them for some time now, never had any problems except for one time they forgot to put my hop up in the parcel but they have given such excellent customer service and ae very helpful in every way shape and form that i forgave them .

10/10

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I love FS:

 

I ordered a hop unit I needed for a game on a sunday, on friday night at 5pm. They managed to get it to me for 8:30am saturday :)

 

Only problem I had - they sent some krylon I ordered too no.26, not no.126. They rang me and asked why it wasn't delivered, realised their mistake and sent it off again; I received it the next day.

 

 

Always have been fast and good service, would recommend them to all.

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best online shop around by far. One of the few shops in the UK to actually stock parts that are useful and if you don't see it on the website then a quick call will usually get you the part.

 

Run by a couple of excellent fellas and to give an example of how far they go. I broke the lower receiver on my TM SOPMOD. it took them 6 months to get a replacement (if anyone has tried to get new model parts or obscure parts from TM will know this is actually quite quick). Then blow me they go and knock a big percentage off the price.

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If you want any airsoft item that exists, ring them up and they do their best to accomodate.

 

 

Hello, first, has you can see on my info, i am portuguese and here it's nearly impossible to get decents products for airsoft, that leaves me with one option buy stuff from stores in the scengen space (or i would have to pay several times the price of that stuff i bought and it could get confiscated by the police). With that in mind i want to ask you some stuff about them.

 

I was interested in some airsoft guns (i just like them, take it has a collection), KWA SR10, ARES CTAR-21 Tavor, MagPul PTS Masada/ACR and a Tokyo Marui H&K USP (AEP), do you think they would be able to provide this in some kind of special order and send them to Portugal? plus some other stuff like MagPul midcap Mags and stuff that you could get in the USA (which i can't get directly to Portugal).

 

I am not sure but it seems they only send to UK. Even if i proved i belong to the portuguese aisoft federation, do i have a chance they would sent it to me? I would available to pay a little extra just for the effort.

 

And yes i will send them an e-mail, but i think UK retailers don't like me. airsoftworld fo example didn't answer my e-mails.

 

This store atleast had the most professional looking website and with this comments i feel i would get what i want from them and not get screwed over, because i really wanted a lot of stuff eheh (instead of buying one thing every month, like most people do)

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Hi

 

please send me an email

most we reply to the same day, others take a little longer buy you will always get a reply.

 

To everyone else - many thanks for your feedback

We work hard to keep our standards high and we appriciate the feedback

 

thanks

Frank

www.fire-support.co.uk

 

Hello, first, has you can see on my info, i am portuguese and here it's nearly impossible to get decents products for airsoft, that leaves me with one option buy stuff from stores in the scengen space (or i would have to pay several times the price of that stuff i bought and it could get confiscated by the police). With that in mind i want to ask you some stuff about them.

 

I was interested in some airsoft guns (i just like them, take it has a collection), KWA SR10, ARES CTAR-21 Tavor, MagPul PTS Masada/ACR and a Tokyo Marui H&K USP (AEP), do you think they would be able to provide this in some kind of special order and send them to Portugal? plus some other stuff like MagPul midcap Mags and stuff that you could get in the USA (which i can't get directly to Portugal).

 

I am not sure but it seems they only send to UK. Even if i proved i belong to the portuguese aisoft federation, do i have a chance they would sent it to me? I would available to pay a little extra just for the effort.

 

And yes i will send them an e-mail, but i think UK retailers don't like me. airsoftworld fo example didn't answer my e-mails.

 

This store atleast had the most professional looking website and with this comments i feel i would get what i want from them and not get screwed over, because i really wanted a lot of stuff eheh (instead of buying one thing every month, like most people do)

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Angain another top notch services from FS, needed bits to repair my mk23 SOCOM - took a while to get the parts (not FS's fault) but they got them and for a price i am well happy with :)

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I'll have to say I had an excellent experience with them.

 

They were even kind enough to accept a deposit on an internet sale to hold an Inokatsu kit for a month.

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Just wanted to say that i placed my 1st FS order the other day and what a great service! Top notch and will be returning. I can't believe i have never listened to people sooner when they recommended you.

 

Great guys running it and Frank replied really quickly to all my emails with perfect responces!

 

Cheers guys

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I got some hop up rubbers from these guys once, and they sent the wrong ones by accident. I let the guy know and he had the right ones in the post an hour later for no extra charge. Top Service :)

Edited by Forti

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